Payment and Invoice Guidelines

As outlined in our vendor agreement, the School(s) have 30 days from the date of receipt of the invoice to make payment. Please note that any incorrect or incomplete invoice submissions from the Community Partner will result in delays in payment.

Important Notes:

1. Backdated Services: We are unable to process payments for backdated services. A voucher must be received from the Community Partner prior to the delivery of services.

2. Hourly Limit: Payments will not be approved for more than 12 hours per week for any single student with a specific Community Partner.

3. Invoice Submission Timing: Invoices should only be submitted after the completion of services. Community Partners are not to submit invoices for services that have not yet begun, as we are unable to process advance payments. Any invoices submitted prior to the completion of services will be returned and must be resubmitted at the appropriate time.

4. Invoice Deadline: Invoices must be submitted no later than 30 days after the completion of services.

Payment Inquiries:

For questions regarding payment, please submit a support ticket labeled "Payment Inquiry."